FAQ
What is your return policy?
We currently only accept returns from countries within the European Union.
Customers in the EU have the right to return their order within 14 days of delivery, provided the item is unused, undamaged and in its original packaging.
Returns from outside the EU are unfortunately not possible at this time.
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Please check our Return Policy page for detailed instructions.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
We process orders immediately to ensure fast delivery. Once an order is placed, it cannot be canceled or modified.
EU customers still have the right to return their order within 14 days of receiving it, according to our Return Policy.
Do you ship internationally?
Yes, we offer worldwide shipping with free delivery. Shipping times may vary depending on your location.
How long does shipping take?
- EU: 7-15 working days
- Outside the EU: 10-25 working day
How much does shipping cost?
We ship worldwide for a flat rate of €3.99, no matter where you are.
Can I track my order?
Absolutely! Once your order is shipped, you'll receive a tracking number via email. Use this number to track your package on our website or the carrier's website.